Analytics Dashboard & Smart Complaint Prioritization System

Develop the Analytics and Intelligent Prioritization Module for the RoadPulse AI – Smart Road Maintenance & Monitoring System. This module will analyze complaint data, generate actionable insights, and automatically prioritize road maintenance requests based on severity and impact.

Objectives Provide data-driven insights through dashboards and reports. Prioritize road issues based on predefined criteria. Help administrators make faster and more effective maintenance decisions. Tasks

1. Analytics Dashboard Development Create an analytics dashboard for administrators. Display key performance indicators (KPIs): Total Complaints Pending Complaints Assigned Complaints In Progress Complaints Completed Complaints Show real-time statistics and summaries.
2. Complaint Analysis Analyze complaint data by: Area/Location Complaint Type Severity Level Status Generate trend reports and summary metrics.
3. Smart Prioritization Engine Design a scoring system for complaints. Calculate priority based on: Severity of issue Number of similar complaints Road importance (Highway/Main Road/Internal Road) Time since complaint submission Automatically assign priority levels: Low Medium High Critical
4. Data Visualization Implement charts and graphs using Chart.js. Create: Bar Charts Pie Charts Line Charts Status Distribution Charts Ensure visualizations update dynamically.
5. Report Generation Generate maintenance reports. Export reports in: PDF CSV Include complaint statistics and performance metrics.
6. Performance Monitoring Track complaint resolution times. Calculate average completion duration. Identify high-risk areas with frequent complaints. Generate maintenance efficiency metrics.
7. Backend Integration Fetch complaint data from backend APIs. Process and display data dynamically. Ensure dashboard updates automatically when new complaints are added. Technologies JavaScript (ES6) Chart.js HTML5 CSS3 Node.js APIs (for data integration) Deliverables analytics.js priorityEngine.js Dashboard charts and reports Priority calculation module Export functionality Acceptance Criteria Dashboard displays accurate analytics. Charts render correctly on all devices. Priority scores are calculated automatically. Reports can be exported successfully. Backend integration functions without errors. Code is clean, documented, and maintainable. Priority

Medium–High

Estimated Duration

5–7 Days

Assigned Role

Analytics & Smart Prioritization Developer (Member 5)

Expected Outcome

The module should help administrators quickly identify critical road issues, monitor maintenance performance, and make data-driven decisions to improve road infrastructure management.