Add Report Issue Module with Complaint Management System
Summary
This merge request adds the Report Issue Module to the Smart Bus Crowd Prediction System.
Features Implemented
- Complaint submission form for passengers.
- Error reporting functionality for bus and system-related issues.
- Complaint database integration for storing user reports.
- Issue tracking module with status management.
- Administrator review system for monitoring and resolving complaints.
Contributions
- Designed and developed the Report Issue page.
- Implemented complaint submission and validation.
- Added complaint storage and retrieval functionality.
- Developed issue tracking workflow.
- Enabled administrator access to review and manage reported issues.
Impact
This module improves user engagement by allowing passengers to report problems, track issues, and help administrators maintain better service quality within the Smart Bus Crowd Prediction System.